06 / CONNECT

AI knowledge & inquiry assistants

Organize manuals and common questions to help the team answer faster and hand complex requirements to a person.

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What we implement

01

Knowledge preparation from manuals and service policies

02

Source-grounded responses with human escalation

03

Requirement capture, qualification and sales handoff

04

Evaluation questions, access controls and update routines

YOUR DELIVERABLES

Knowledge base, dialogue flows, evaluation report and maintenance guide

Scope, schedule and fees are agreed after discovery. Third-party accounts, hosting and model usage are itemized separately.

Questions about this service

What sources does an AI inquiry assistant use?+

Approved manuals, specifications, warranty, service, MOQ and OEM policies can form a source-linked knowledge base. Questions without enough evidence are escalated to a person.

Can the assistant commit to prices or lead times?+

Behavior is designed around approved policies and permissions. Live stock, pricing, custom compatibility and exceptional commitments need confirmed data or sales handoff rather than model inference.

How is the assistant evaluated and maintained?+

Use realistic inquiry scenarios to test source grounding, escalation and requirement capture. Update sources and review representative questions under the maintenance scope.

YOUR EXPERTISE DESERVES TO BE FOUND.

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